Ideas that challenge how most companies manage performance.

The Argument

Organizations rarely break because pressure arrives. They break because pressure finds the weak points that were already designed in. Calm conditions hide those flaws; a launch, a funding round or a key departure exposes them.

The Three Breakdown States

Fragmentation

Teams pull in separate directions. Decisions stall between functions, and nobody owns the whole. First question to ask: who owns the outcome that sits between our teams?

Drift

Priorities quietly slide from what was agreed. Effort stays high while outcomes move off course. First question to ask: when did we last check our work against what we actually committed to?

Friction

Work gets stuck in handoffs, approvals and unclear roles. Good people burn energy on the system itself. First question to ask: where does work wait, and why?

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